:root {
  --primary: #1b6ee7;
  --primary-dark: #1456b8;
  --accent: #0ea5e9;
  --green: #22c55e;
  --green-dark: #16a34a;
  --whatsapp: #25d366;
  --dark: #0f172a;
  --gray-700: #334155;
  --gray-600: #475569;
  --gray-500: #64748b;
  --gray-300: #cbd5e1;
  --gray-100: #f1f5f9;
  --white: #ffffff;
  --radius: 12px;
  --shadow-sm: 0 1px 3px rgba(15,23,42,.08);
  --shadow: 0 4px 14px rgba(15,23,42,.10);
  --shadow-lg: 0 12px 32px rgba(15,23,42,.18);
  --muted: #64748b;
  --danger: #dc2626;
  --border: #e2e8f0;
  --font: 'Segoe UI', system-ui, -apple-system, Roboto, Helvetica, Arial, sans-serif;
}

* { box-sizing: border-box; margin: 0; padding: 0; }
html { scroll-behavior: smooth; }
body { font-family: var(--font); color: var(--gray-700); line-height: 1.6; background: var(--white); }
img { max-width: 100%; display: block; }
a { color: var(--primary); }
button { font-family: var(--font); cursor: pointer; }
input, select, textarea { font-family: var(--font); font-size: 1rem; }

.container { max-width: 1180px; margin: 0 auto; padding: 0 20px; }
.mt { margin-top: 16px; }
.mt-lg { margin-top: 32px; }
.mb { margin-bottom: 16px; }

/* Topbar */
.topbar { background: var(--dark); color: #cbd5e1; font-size: .85rem; }
.topbar-inner { display: flex; flex-wrap: wrap; gap: 10px 28px; justify-content: space-between; padding: 8px 20px; }
.topbar a { color: #cbd5e1; text-decoration: none; }
.topbar a:hover { color: #fff; }

/* Navbar */
.navbar { position: sticky; top: 0; z-index: 50; background: rgba(255,255,255,.96); backdrop-filter: blur(8px); box-shadow: var(--shadow-sm); border-bottom: 1px solid var(--gray-100); }
.nav-inner { display: flex; align-items: center; justify-content: space-between; padding: 12px 20px; gap: 16px; }
.brand { display: flex; align-items: center; gap: 8px; font-size: 1.25rem; color: var(--dark); text-decoration: none; }
.brand-icon { font-size: 1.5rem; }
.nav-links { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.nav-links a { text-decoration: none; color: var(--gray-600); padding: 8px 12px; border-radius: 8px; font-weight: 500; }
.nav-links a:hover { color: var(--primary); background: var(--gray-100); }
.nav-links a.nav-muted { opacity: .75; font-size: .9rem; }
.nav-links a.nav-muted:hover { opacity: 1; }
/* Garante que o texto dos botões no menu fique visível (branco) */
.nav-links a.btn-primary, .nav-links a.btn-primary:hover { color: #fff; font-weight: 700; }
.nav-links a.btn-whatsapp, .nav-links a.btn-whatsapp:hover { color: #fff; }
.nav-links a.btn-danger, .nav-links a.btn-danger:hover { color: #fff; }
.hamburger { display: none; font-size: 1.6rem; cursor: pointer; color: var(--dark); }
#menu-toggle { display: none; }
@media (max-width: 900px) {
  .hamburger { display: block; }
  .nav-links {
    display: none; width: 100%; flex-direction: column; align-items: stretch; margin-top: 8px;
  }
  #menu-toggle:checked ~ .nav-links { display: flex; }
  .nav-links .btn { text-align: center; }
}

/* Buttons */
.btn { display: inline-block; border: 0; border-radius: 10px; padding: 12px 22px; font-weight: 600; text-decoration: none; transition: .2s; font-size: .98rem; }
.btn-primary { background: var(--primary); color: #fff; }
.btn-primary:hover { background: var(--primary-dark); }
.btn-outline { background: transparent; color: var(--primary); border: 2px solid var(--primary); }
.btn-outline:hover { background: var(--primary); color: #fff; }
.btn-whatsapp { background: var(--whatsapp); color: #fff; }
.btn-whatsapp:hover { filter: brightness(.95); }
.btn-green { background: var(--green); color: #fff; }
.btn-green:hover { background: var(--green-dark); }
.btn-success { background: var(--green); color: #fff; }
.btn-success:hover { background: var(--green-dark); }
.btn-danger { background: #dc2626; color: #fff; }
.btn-danger:hover { background: #b91c1c; }
.btn-sm { padding: 8px 15px; font-size: .88rem; }
.btn-lg { padding: 15px 32px; font-size: 1.05rem; }
.btn[disabled] { opacity: .55; cursor: not-allowed; }

/* Hero */
.hero { background: linear-gradient(135deg, #0f172a 0%, #1e3a8a 55%, #1b6ee7 100%); color: #fff; padding: 64px 0; }
.hero-inner { display: grid; grid-template-columns: 1.2fr .8fr; gap: 40px; align-items: center; }
.hero h1 { font-size: clamp(1.8rem, 4vw, 2.8rem); line-height: 1.15; margin-bottom: 16px; }
.hero .sub { font-size: 1.15rem; color: #dbeafe; max-width: 540px; margin-bottom: 28px; }
.cta-row { display: flex; gap: 14px; flex-wrap: wrap; margin-bottom: 28px; }
.hero-badges { display: flex; gap: 20px; flex-wrap: wrap; font-size: .9rem; color: #e0f2fe; }
@media (max-width: 820px) {
  .hero-inner { grid-template-columns: 1fr; }
  .hero img { display: block; max-width: 300px; margin: 24px auto 0; border-radius: 12px; }
}

/* Page hero */
.page-hero { background: linear-gradient(135deg, #0f172a 0%, #1e3a8a 100%); color: #fff; padding: 56px 0; text-align: center; }
.page-hero h1 { font-size: clamp(1.6rem, 3.5vw, 2.4rem); margin-bottom: 8px; }
.page-hero p { color: #dbeafe; max-width: 640px; margin: 0 auto; }

/* Sections */
section { padding: 56px 0; }
.alt { background: var(--gray-100); }
.section-title { text-align: center; font-size: clamp(1.5rem, 3vw, 2rem); color: var(--dark); margin-bottom: 8px; }
.section-sub { text-align: center; color: var(--gray-500); margin-bottom: 32px; }

/* Grids & cards */
.grid { display: grid; gap: 24px; }
.grid-2 { grid-template-columns: repeat(2, 1fr); }
.grid-3 { grid-template-columns: repeat(3, 1fr); }
.grid-4 { grid-template-columns: repeat(4, 1fr); }
@media (max-width: 900px) { .grid-4 { grid-template-columns: repeat(2, 1fr); } }
@media (max-width: 700px) { .grid-3, .grid-2, .grid-4 { grid-template-columns: 1fr; } }
.card { background: #fff; border: 1px solid var(--gray-100); border-radius: var(--radius); padding: 24px; box-shadow: var(--shadow-sm); transition: .2s; }
.card:hover { box-shadow: var(--shadow); transform: translateY(-2px); }
.card .icon { font-size: 2.2rem; display: block; margin-bottom: 12px; }
.card h3 { color: var(--dark); margin-bottom: 6px; }
.card p { color: var(--gray-500); font-size: .95rem; }

/* Stats */
.stats { display: grid; grid-template-columns: repeat(4, 1fr); gap: 20px; margin-top: 16px; }
.stat { text-align: center; }
.stat .num { font-size: 2.2rem; font-weight: 800; color: var(--primary); }
.stat .lbl { color: var(--gray-500); }
@media (max-width: 700px) { .stats { grid-template-columns: repeat(2, 1fr); } }

/* Tabs & chips */
.tabs { display: flex; flex-wrap: wrap; gap: 8px; justify-content: center; margin-bottom: 20px; }
.tab { background: #fff; border: 1.5px solid var(--gray-300); border-radius: 999px; padding: 8px 18px; font-weight: 600; color: var(--gray-600); transition: .15s; }
.tab.active, .tab:hover { background: var(--primary); border-color: var(--primary); color: #fff; }
.chips { display: flex; flex-wrap: wrap; gap: 10px; justify-content: center; max-width: 820px; margin: 0 auto; }
.chip { background: #fff; border: 1.5px solid var(--gray-300); border-radius: 10px; padding: 8px 16px; color: var(--gray-700); transition: .15s; }
.chip:hover { border-color: var(--primary); color: var(--primary); background: #eff6ff; }

/* FAQ */
.faq-item { background: #fff; border: 1px solid var(--gray-100); border-radius: 10px; margin-bottom: 10px; overflow: hidden; }
.faq-q { padding: 16px 20px; font-weight: 600; color: var(--dark); cursor: pointer; display: flex; justify-content: space-between; align-items: center; }
.faq-q span { transition: .2s; }
.faq-item.open .faq-q span { transform: rotate(180deg); }
.faq-a { max-height: 0; overflow: hidden; transition: max-height .25s ease; padding: 0 20px; color: var(--gray-500); }
.faq-item.open .faq-a { max-height: 320px; padding-bottom: 16px; }

/* Steps */
.steps { display: grid; grid-template-columns: repeat(4, 1fr); gap: 20px; margin-top: 24px; }
.step { text-align: center; padding: 20px; }
.step-num { width: 44px; height: 44px; margin: 0 auto 12px; background: var(--primary); color: #fff; border-radius: 50%; display: flex; align-items: center; justify-content: center; font-weight: 800; font-size: 1.1rem; }
.step h3 { color: var(--dark); margin-bottom: 6px; }
.step p { color: var(--gray-500); font-size: .92rem; }
@media (max-width: 900px) { .steps { grid-template-columns: repeat(2, 1fr); } }
@media (max-width: 520px) { .steps { grid-template-columns: 1fr; } }

/* Stepper (agendamento) */
.stepper { display: flex; flex-wrap: wrap; gap: 10px; margin-bottom: 28px; }
.stepper-step { flex: 1 1 auto; min-width: 150px; display: flex; align-items: center; gap: 10px; padding: 10px 14px; background: var(--gray-100); border: 1.5px solid var(--gray-100); border-radius: 10px; font-weight: 600; color: var(--gray-500); font-size: .9rem; }
.stepper-num { width: 26px; height: 26px; border-radius: 50%; background: var(--gray-300); color: #fff; display: flex; align-items: center; justify-content: center; font-size: .8rem; font-weight: 700; flex: none; }
.stepper-step.active { background: #eff6ff; border-color: var(--primary); color: var(--primary); }
.stepper-step.active .stepper-num { background: var(--primary); }
@media (max-width: 560px) { .stepper-step { min-width: calc(50% - 5px); } }

/* Form card & fields (agendamento) */
.form-card { background: #fff; border: 1px solid var(--gray-100); border-radius: 16px; padding: 32px; box-shadow: var(--shadow); max-width: 760px; margin: 0 auto; }
@media (max-width: 560px) { .form-card { padding: 20px 16px; } }
.form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.form-grid .field.span-2, .form-grid > .span-2 { grid-column: span 2; }
@media (max-width: 560px) { .form-grid { grid-template-columns: 1fr; } .form-grid .field.span-2, .form-grid > .span-2 { grid-column: span 1; } }
.field label { display: block; font-weight: 600; color: var(--dark); margin-bottom: 6px; font-size: .92rem; }
.field input, .field select, .field textarea { width: 100%; padding: 12px 14px; border: 1.5px solid var(--gray-300); border-radius: 10px; font-size: 1rem; background: #fff; transition: .15s; }
.field input:focus, .field select:focus, .field textarea:focus { outline: none; border-color: var(--primary); box-shadow: 0 0 0 3px rgba(27,110,231,.15); }
.hint { font-size: .82rem; color: var(--muted); margin-top: 4px; display: block; }

/* Calendar & slots */
.calendar { display: grid; grid-template-columns: repeat(7, 1fr); gap: 6px; background: #fff; border: 1px solid var(--gray-100); border-radius: 12px; padding: 14px; box-shadow: var(--shadow-sm); }
.calendar .head { font-size: .75rem; font-weight: 700; color: var(--muted); text-align: center; padding: 4px 0; text-transform: uppercase; }
.calendar .day { aspect-ratio: 1; display: flex; align-items: center; justify-content: center; border-radius: 8px; font-size: .92rem; cursor: pointer; transition: .15s; font-weight: 600; color: var(--gray-700); background: transparent; }
.calendar .day:hover:not(.disabled) { background: #eff6ff; color: var(--primary); }
.calendar .day.disabled { color: #cbd5e1; cursor: not-allowed; }
.calendar .day.blocked { background: #fee2e2; color: #b91c1c; }
.calendar .day.selected { background: var(--primary); color: #fff; }
.slots { display: flex; flex-wrap: wrap; gap: 10px; }
.slot { padding: 10px 16px; border: 1.5px solid var(--gray-300); border-radius: 10px; font-weight: 600; color: var(--gray-700); background: #fff; transition: .15s; cursor: pointer; }
.slot:hover { border-color: var(--primary); color: var(--primary); }
.slot.selected { background: var(--primary); border-color: var(--primary); color: #fff; }

/* Confirmation */
.confirmation { text-align: center; padding: 10px 0; }
.confirmation h2 { color: var(--dark); margin: 8px 0 6px; }
.protocol { font-size: 1.6rem; font-weight: 800; color: var(--primary); letter-spacing: 2px; background: #eff6ff; border: 1.5px dashed var(--primary); border-radius: 12px; padding: 14px; margin: 12px auto; max-width: 280px; }

/* Testimonials */
.stars { color: #f59e0b; letter-spacing: 3px; margin-bottom: 10px; }
.testimonial { color: var(--gray-600); font-style: italic; }
.author { color: var(--gray-500); font-size: .88rem; margin-top: 10px; }

/* Footer */
.footer { background: var(--dark); color: #94a3b8; padding: 48px 0 24px; margin-top: 40px; }
.footer-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 28px; margin-bottom: 32px; }
.footer h4 { color: #fff; margin-bottom: 12px; }
.footer a { display: block; color: #94a3b8; text-decoration: none; margin: 6px 0; }
.footer a:hover { color: #fff; }
.footer p { margin: 6px 0; }
.footer .social a { display: inline-block; margin-right: 10px; width: 34px; height: 34px; line-height: 34px; text-align: center; border: 1px solid #334155; border-radius: 8px; }
.footer-bottom { border-top: 1px solid #1e293b; padding-top: 20px; text-align: center; font-size: .85rem; }
@media (max-width: 800px) { .footer-grid { grid-template-columns: repeat(2, 1fr); } }
@media (max-width: 480px) { .footer-grid { grid-template-columns: 1fr; } }

/* Badges */
.badge { display: inline-block; padding: 3px 10px; border-radius: 999px; font-size: .78rem; font-weight: 700; }
.badge-blue { background: #dbeafe; color: #1d4ed8; }
.badge-green { background: #dcfce7; color: #15803d; }
.badge-orange { background: #ffedd5; color: #c2410c; }
.badge-red { background: #fee2e2; color: #b91c1c; }
.badge-gray { background: var(--gray-100); color: var(--gray-600); }

/* Gallery */
.gallery-grid { display: grid; grid-template-columns: repeat(3, 1fr); gap: 18px; }
.gallery-item { position: relative; border-radius: var(--radius); overflow: hidden; cursor: zoom-in; box-shadow: var(--shadow-sm); }
.gallery-item img { width: 100%; height: 220px; object-fit: cover; transition: .3s; }
.gallery-item:hover img { transform: scale(1.05); }
.gallery-cap { position: absolute; bottom: 0; left: 0; right: 0; background: linear-gradient(transparent, rgba(15,23,42,.85)); color: #fff; padding: 30px 16px 12px; font-size: .86rem; }
@media (max-width: 800px) { .gallery-grid { grid-template-columns: repeat(2, 1fr); } }
@media (max-width: 480px) { .gallery-grid { grid-template-columns: 1fr; } }

/* Lightbox */
.lightbox { position: fixed; inset: 0; background: rgba(15,23,42,.9); display: none; align-items: center; justify-content: center; z-index: 200; padding: 24px; }
.lightbox.open { display: flex; }
.lightbox img { max-width: 90vw; max-height: 85vh; border-radius: 10px; }
.lb-close { position: absolute; top: 20px; right: 24px; background: transparent; border: 0; color: #fff; font-size: 2rem; }

/* Forms */
form { max-width: 640px; margin: 0 auto; }
.form-group { margin-bottom: 16px; }
.form-group label { display: block; font-weight: 600; color: var(--dark); margin-bottom: 6px; font-size: .92rem; }
.form-group input, .form-group select, .form-group textarea {
  width: 100%; padding: 12px 14px; border: 1.5px solid var(--gray-300); border-radius: 10px; font-size: 1rem;
  transition: .15s; background: #fff;
}
.form-group input:focus, .form-group select:focus, .form-group textarea:focus {
  outline: none; border-color: var(--primary); box-shadow: 0 0 0 3px rgba(27,110,231,.15);
}
.form-hint { font-size: .82rem; color: var(--gray-500); margin-top: 4px; }
.pass-field { position: relative; }
.pass-field input { padding-right: 42px; }
.pass-toggle { position: absolute; right: 8px; top: 50%; transform: translateY(-50%); background: none; border: 0; font-size: 1.15rem; line-height: 1; cursor: pointer; padding: 4px; opacity: .65; }
.pass-toggle:hover { opacity: 1; }
.form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
@media (max-width: 560px) { .form-row { grid-template-columns: 1fr; } }

/* Steps in scheduling */
.step-panel { display: none; }
.step-panel.active { display: block; }
.step-header { display: flex; gap: 8px; align-items: center; margin-bottom: 24px; }
.step-dot { width: 30px; height: 30px; border-radius: 50%; display: flex; align-items: center; justify-content: center; font-weight: 700; background: var(--gray-100); color: var(--gray-500); font-size: .9rem; }
.step-dot.active { background: var(--primary); color: #fff; }
.step-dot.done { background: var(--green); color: #fff; }

/* Panels & dashboard */
.panel-layout { display: grid; grid-template-columns: 260px 1fr; gap: 28px; align-items: start; }
@media (max-width: 900px) { .panel-layout { grid-template-columns: 1fr; } }
.panel-side { background: #fff; border: 1px solid var(--gray-100); border-radius: var(--radius); padding: 12px; box-shadow: var(--shadow-sm); position: sticky; top: 80px; display: flex; flex-direction: column; gap: 2px; }
.panel-side a { display: block; padding: 11px 14px; border-radius: 8px; font-weight: 600; color: var(--gray-600); text-decoration: none; }
.panel-side a:hover { background: var(--gray-100); color: var(--primary); }
.panel-side a.active { background: #eff6ff; color: var(--primary); }
.panel-main { min-width: 0; }
.panel-main h2 { color: var(--dark); margin-bottom: 18px; }
.admin-cards { display: grid; grid-template-columns: repeat(auto-fill, minmax(170px, 1fr)); gap: 14px; margin-bottom: 22px; }
.admin-card { background: #fff; border: 1px solid var(--gray-100); border-radius: var(--radius); padding: 16px; box-shadow: var(--shadow-sm); }
.admin-card .num { font-size: 1.6rem; font-weight: 800; color: var(--dark); }
.admin-card .lbl { color: var(--muted); font-size: .82rem; margin-top: 2px; }
.toolbar { display: flex; flex-wrap: wrap; gap: 10px; align-items: center; margin-bottom: 14px; }
.toolbar input { flex: 1; min-width: 200px; padding: 10px 14px; border: 1.5px solid var(--gray-300); border-radius: 10px; font-size: .92rem; }
.toolbar input:focus { outline: none; border-color: var(--primary); box-shadow: 0 0 0 3px rgba(27,110,231,.15); }

/* Admin chat center */
.chat-center { display: grid; grid-template-columns: 320px 1fr; gap: 14px; height: 560px; }
@media (max-width: 900px) { .chat-center { grid-template-columns: 1fr; height: auto; } }
.chat-list-panel { background: #fff; border: 1px solid var(--gray-100); border-radius: var(--radius); box-shadow: var(--shadow-sm); display: flex; flex-direction: column; overflow: hidden; }
.chat-detail-panel { background: #fff; border: 1px solid var(--gray-100); border-radius: var(--radius); box-shadow: var(--shadow-sm); display: flex; flex-direction: column; overflow: hidden; }
.chat-list { flex: 1; overflow-y: auto; }
.chat-list-item { padding: 12px 16px; border-bottom: 1px solid var(--gray-100); cursor: pointer; transition: .15s; }
.chat-list-item:hover { background: var(--gray-100); }
.chat-list-item.selected { background: #eff6ff; border-left: 3px solid var(--primary); }
.chat-list-item .name { font-weight: 700; color: var(--dark); }
.chat-list-item .meta { font-size: .78rem; color: var(--muted); margin-top: 2px; }
.chat-detail-panel .chat-body { flex: 1; }
.tabs-row { display: flex; gap: 4px; padding: 10px 12px; border-bottom: 1px solid var(--gray-100); flex-wrap: wrap; }
.tabs-row button { border: 0; background: transparent; padding: 7px 12px; border-radius: 8px; font-weight: 600; color: var(--gray-600); font-size: .84rem; }
.tabs-row button.active, .tabs-row button:hover { background: #eff6ff; color: var(--primary); }

/* Chart bars (admin) */
.bar-row { display: flex; align-items: center; gap: 10px; margin-bottom: 10px; font-size: .82rem; }
.bar-label { flex: 0 0 40%; text-align: right; color: var(--gray-600); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.bar-track { flex: 1; background: var(--gray-100); border-radius: 8px; height: 20px; overflow: hidden; }
.bar-fill { height: 100%; background: linear-gradient(90deg, var(--primary), var(--accent)); border-radius: 8px; min-width: 3%; transition: width .4s; }
.bar-value { flex: 0 0 44px; font-weight: 700; color: var(--dark); text-align: right; }

/* Modal */
.modal-backdrop { position: fixed; inset: 0; background: rgba(15,23,42,.55); display: none; align-items: flex-start; justify-content: center; z-index: 300; padding: 40px 16px; overflow-y: auto; }
.modal-backdrop.open { display: flex; }
.modal { background: #fff; border-radius: 16px; box-shadow: var(--shadow-lg); width: 100%; max-width: 620px; padding: 28px; margin: auto 0; }
.modal h3 { color: var(--dark); margin-bottom: 16px; }
.panel-menu { background: #fff; border: 1px solid var(--gray-100); border-radius: var(--radius); padding: 12px; box-shadow: var(--shadow-sm); }
.panel-menu button { display: block; width: 100%; text-align: left; padding: 11px 14px; border: 0; background: transparent; border-radius: 8px; font-weight: 600; color: var(--gray-600); margin-bottom: 4px; }
.panel-menu button.active, .panel-menu button:hover { background: #eff6ff; color: var(--primary); }
.panel-sec { display: none; }
.panel-sec.active { display: block; }
.dashboard-cards { display: grid; grid-template-columns: repeat(4, 1fr); gap: 16px; margin-bottom: 24px; }
@media (max-width: 800px) { .dashboard-cards { grid-template-columns: repeat(2, 1fr); } }
.dash-card { background: #fff; border: 1px solid var(--gray-100); border-radius: var(--radius); padding: 18px; box-shadow: var(--shadow-sm); }
.dash-card .num { font-size: 1.8rem; font-weight: 800; color: var(--dark); }
.dash-card .lbl { color: var(--gray-500); font-size: .85rem; }
.chart-box { background: #fff; border: 1px solid var(--gray-100); border-radius: var(--radius); padding: 20px; box-shadow: var(--shadow-sm); margin-bottom: 20px; }
.chart-box h4 { color: var(--dark); margin-bottom: 14px; }
.bar-row { display: flex; align-items: center; gap: 10px; margin-bottom: 8px; font-size: .85rem; }

.table-wrap { overflow-x: auto; background: #fff; border: 1px solid var(--gray-100); border-radius: var(--radius); box-shadow: var(--shadow-sm); }
table { width: 100%; border-collapse: collapse; font-size: .9rem; min-width: 560px; }
th { text-align: left; padding: 12px 14px; background: var(--gray-100); color: var(--gray-600); font-weight: 700; font-size: .8rem; text-transform: uppercase; letter-spacing: .4px; }
td { padding: 11px 14px; border-top: 1px solid var(--gray-100); }

/* Alerts */
.alert { padding: 12px 16px; border-radius: 10px; margin-bottom: 16px; font-size: .92rem; }
.alert-error { background: #fee2e2; color: #b91c1c; border: 1px solid #fecaca; }
.alert-success { background: #dcfce7; color: #15803d; border: 1px solid #bbf7d0; }
.alert-info { background: #dbeafe; color: #1d4ed8; border: 1px solid #bfdbfe; }

/* Chat widget */
.chat-fab { position: fixed; bottom: 22px; right: 22px; display: flex; flex-direction: column; align-items: center; gap: 12px; z-index: 150; }
.fab-chat { width: 60px; height: 60px; border-radius: 50%; border: 0; background: var(--primary); color: #fff; font-size: 1.6rem; box-shadow: var(--shadow-lg); transition: .2s; }
.fab-chat:hover { transform: scale(1.06); }
.chat-window { position: fixed; bottom: 96px; right: 22px; width: 380px; max-width: calc(100vw - 32px); height: 540px; max-height: calc(100vh - 130px); background: #fff; border-radius: 16px; box-shadow: var(--shadow-lg); display: none; flex-direction: column; overflow: hidden; z-index: 160; border: 1px solid var(--gray-100); }
.chat-window.open { display: flex; }
.chat-header { background: var(--primary); color: #fff; padding: 14px 18px; display: flex; justify-content: space-between; align-items: center; }
.chat-header .status { font-size: .75rem; opacity: .85; }
.chat-header button { background: transparent; border: 0; color: #fff; font-size: 1.2rem; }
.chat-body { flex: 1; overflow-y: auto; padding: 16px; display: flex; flex-direction: column; gap: 8px; background: var(--gray-100); }
.chat-msg { max-width: 78%; padding: 9px 13px; border-radius: 12px; font-size: .9rem; line-height: 1.45; word-wrap: break-word; }
.chat-msg .who { font-size: .7rem; font-weight: 700; opacity: .7; margin-bottom: 2px; }
.chat-msg.bot { background: #fff; color: var(--gray-700); align-self: flex-start; border-bottom-left-radius: 3px; box-shadow: var(--shadow-sm); }
.chat-msg.user { background: var(--primary); color: #fff; align-self: flex-end; border-bottom-right-radius: 3px; }
.chat-msg.admin { background: #dcfce7; color: #14532d; align-self: flex-start; border-bottom-left-radius: 3px; }
.chat-msg.sys { background: var(--gray-300); color: var(--gray-700); align-self: center; font-size: .8rem; }
.chat-typing { font-size: .8rem; color: var(--gray-500); padding: 4px 2px; font-style: italic; }
.chat-footer { display: flex; padding: 10px; gap: 8px; background: #fff; border-top: 1px solid var(--gray-100); }
.chat-footer input { flex: 1; border: 1.5px solid var(--gray-300); border-radius: 10px; padding: 10px 13px; }
.chat-footer input:focus { outline: none; border-color: var(--primary); }
.chat-footer button { background: var(--primary); border: 0; color: #fff; width: 44px; border-radius: 10px; font-size: 1.05rem; }

/* Chat messages (chat.js) */
.msg { max-width: 78%; padding: 9px 13px; border-radius: 12px; font-size: .9rem; line-height: 1.45; word-wrap: break-word; }
.msg.bot { background: #fff; color: var(--gray-700); align-self: flex-start; border-bottom-left-radius: 3px; box-shadow: var(--shadow-sm); }
.msg.customer { background: var(--primary); color: #fff; align-self: flex-end; border-bottom-right-radius: 3px; }
.msg.admin { background: #dcfce7; color: #14532d; align-self: flex-start; border-bottom-left-radius: 3px; }
.msg.system { background: var(--gray-300); color: var(--gray-700); align-self: center; font-size: .8rem; }
.msg-actions { display: flex; gap: 8px; margin-top: 8px; flex-wrap: wrap; }
.msg-actions a, .msg-actions button { font-size: .8rem; padding: 6px 12px; border-radius: 8px; text-decoration: none; border: 1.5px solid var(--primary); color: var(--primary); background: #fff; font-weight: 600; transition: .15s; }
.msg-actions a:hover, .msg-actions button:hover { background: var(--primary); color: #fff; }
.typing { display: inline-flex; gap: 5px; padding: 10px 14px; background: #fff; border-radius: 12px; box-shadow: var(--shadow-sm); align-self: flex-start; }
.typing span { width: 8px; height: 8px; background: #94a3b8; border-radius: 50%; animation: typing-blink 1.2s infinite; }
.typing span:nth-child(2) { animation-delay: .2s; }
.typing span:nth-child(3) { animation-delay: .4s; }
@keyframes typing-blink { 0%, 80%, 100% { opacity: .2; } 40% { opacity: 1; } }

/* Client area */
.auth-box { max-width: 420px; margin: 0 auto; background: #fff; border: 1px solid var(--gray-100); border-radius: var(--radius); padding: 28px; box-shadow: var(--shadow-sm); }
.auth-switch { text-align: center; margin-top: 14px; font-size: .9rem; }
.doc-list { list-style: none; }
.doc-list li { display: flex; justify-content: space-between; align-items: center; background: #fff; border: 1px solid var(--gray-100); border-radius: 10px; padding: 12px 16px; margin-bottom: 8px; box-shadow: var(--shadow-sm); }
.doc-list a { font-weight: 600; }

/* Admin chat */
.inbox-list { background: #fff; border: 1px solid var(--gray-100); border-radius: var(--radius); overflow: hidden; box-shadow: var(--shadow-sm); }
.inbox-item { padding: 12px 16px; border-bottom: 1px solid var(--gray-100); cursor: pointer; display: flex; justify-content: space-between; align-items: center; gap: 10px; transition: .15s; }
.inbox-item:hover, .inbox-item.active { background: #eff6ff; }
.inbox-item .name { font-weight: 700; color: var(--dark); }
.inbox-item .meta { font-size: .78rem; color: var(--gray-500); }
.chat-admin { display: flex; flex-direction: column; height: 460px; background: #fff; border: 1px solid var(--gray-100); border-radius: var(--radius); box-shadow: var(--shadow-sm); overflow: hidden; }
.chat-admin .msgs { flex: 1; overflow-y: auto; padding: 14px; }
.chat-admin .input-row { display: flex; gap: 8px; padding: 10px; border-top: 1px solid var(--gray-100); }
.chat-admin .input-row input { flex: 1; border: 1.5px solid var(--gray-300); border-radius: 10px; padding: 10px 13px; }

/* Login page / misc */
.login-box { max-width: 400px; margin: 0 auto; background: #fff; border: 1px solid var(--gray-100); border-radius: var(--radius); padding: 30px; box-shadow: var(--shadow); }
.login-wrap { max-width: 440px; margin: 48px auto; padding: 0 20px; }
.login-card { background: #fff; border: 1px solid var(--gray-100); border-radius: 16px; padding: 32px 28px; box-shadow: var(--shadow); }
.login-card h2 { color: var(--dark); margin-bottom: 4px; text-align: center; }
.login-card .sub { text-align: center; color: var(--muted); margin-bottom: 20px; }
.btn-block { display: block; width: 100%; }
.text-center { text-align: center; }
.muted { color: var(--gray-500); }
.small { font-size: .85rem; }
.hidden { display: none !important; }
.flex { display: flex; gap: 12px; flex-wrap: wrap; align-items: center; }
.flex-between { display: flex; justify-content: space-between; align-items: center; flex-wrap: wrap; gap: 10px; }